Privacy Notice
Last Updated: October 2026
- Who We Are
Inspired Technology Services Limited ("Inspired", "we", "our" or "us") is committed to protecting and respecting your privacy.
This Privacy Notice explains how we collect, use, store and protect personal data when you visit our website, purchase products or services from us, contact us, or otherwise interact with us.
Data Controller:
Inspired Technology Services Limited
Registered Address:
Camburgh House, 27 New Dover Road, Canterbury, Kent, CT1 3DN
If you have any questions about this Privacy Notice or how we process your personal data, please contact us using the details above.
- Information We Collect
We may collect and process the following categories of personal data:
Contact Information
- Name
- Job title
- Company name
- Business address
- Email address
- Telephone number
Website Usage Information
- IP address
- Browser type and version
- Device information
- Website usage and browsing behaviour
- Cookie and analytics information
Commercial Information
- Enquiries submitted through our website
- Products and services purchased
- Transaction history
- Customer account information
Marketing Information
- Marketing preferences
- Responses to surveys, promotions and events
- How We Use Personal Data
We process personal data for the following purposes:
To Provide Products and Services
- Processing orders and transactions
- Delivering products and services
- Managing customer accounts
- Providing customer support
Lawful Basis: Performance of a contract.
To Manage Business Relationships
- Responding to enquiries
- Supplier and customer management
- Account administration
Lawful Basis: Legitimate interests and contract performance.
To Comply With Legal Obligations
- Tax and accounting compliance
- Fraud prevention
- Regulatory requirements
Lawful Basis: Legal obligation.
Marketing Communications
- Sending product updates
- Service announcements
- Event invitations
- Industry information
Lawful Basis: Consent and/or legitimate interests where permitted by law.
You may opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.
- Payment Processing
Where payments are made through our website or online services, payment processing may be carried out by third-party payment providers.
When processing payments:
- Payment card information is entered directly into the relevant third-party provider's secure payment environment.
- We do not store complete payment card details on our systems.
- Third-party payment providers process payment information in accordance with their own privacy notices and security policies.
- Payment information may be shared with banks, payment networks, fraud prevention services and other authorised financial institutions as necessary to process and complete transactions.
- We may receive limited transaction information from payment providers, such as payment status, transaction identifiers and billing information, for the purposes of administering orders, processing refunds, preventing fraud and maintaining financial records.
- Who We Share Personal Data With
We may share personal data with trusted third parties where necessary, including:
- Payment processors
- Hosting providers
- Cloud service providers
- IT support providers
- Communication and collaboration platforms
- Professional advisers, auditors and insurers
- Regulatory authorities, law enforcement agencies and courts where required by law
We do not sell personal data to third parties.
- International Transfers
Some of our service providers may process personal data outside the United Kingdom.
Where personal data is transferred internationally, we will ensure that appropriate safeguards are implemented in accordance with applicable data protection laws, including approved contractual safeguards and other lawful transfer mechanisms where required.
- Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, tax and regulatory requirements.
Typical retention periods include:
- Customer and supplier records: up to 7 years after the relationship ends
- Financial and accounting records: up to 7 years
- Marketing records: until consent is withdrawn or the individual opts out
- Website analytics data: in accordance with cookie settings and analytics provider retention schedules
Where retention is no longer necessary, personal data will be securely deleted or anonymised.
- Information Security
We are committed to safeguarding personal data and maintain appropriate technical and organisational security measures to protect information against unauthorised access, disclosure, alteration or destruction.
These measures include:
- Access controls
- Secure authentication
- Network security controls
- Staff training and confidentiality obligations
- Managed backup and recovery processes
- Information security policies and procedures
- Cookies
Our website uses cookies and similar technologies to improve functionality, analyse website performance and enhance user experience.
Cookies may be used to:
- Remember preferences
- Enable website functionality
- Analyse visitor behaviour
- Improve website performance
Where required by law, we will request your consent before placing non-essential cookies on your device.
You can manage cookies through your browser settings or our website cookie preference tool.
- Links To Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites and encourage users to review the privacy notices of those websites before providing personal data.
- Your Rights
Under UK data protection law, you may have the following rights:
- The right to access personal data we hold about you
- The right to request correction of inaccurate data
- The right to request erasure of personal data in certain circumstances
- The right to restrict processing
- The right to object to processing
- The right to data portability where applicable
- The right to withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided above.
- Complaints
If you are unhappy with how we have handled your personal data, we encourage you to contact us first.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):
Information Commissioner's Office
https://www.ico.org.uk
- Changes To This Privacy Notice
We may update this Privacy Notice from time to time. Any changes will be published on this page together with the updated revision date.